I've re-installed Windows, do I need to purchase any paid features again?

iBoostUp will automatically re-activate itself unless you've gotten a new PC. In that case, click any of the in-app purchase buttons and then "Existing Users" at the top right of the purchase page. Any requested information can be found in the receipt email we originally sent you.

Recovering Deleted Files

iBoostUp's Quick Cleaner only detects and removes log and other temporary files from folders which are used for temporary files by the System, as such it is simply not possible to have lost any media or mailboxes as a result of a quick clean. While the application will attempt to detect files that you want to keep, if you store files in non-standard system folders which are typically used for temporary files (especially system cache) then there is a chance those files will be removed. This is not specific to iBoostUp but also to other applications that attempt to restore space used by temporary files. The obvious solution is to only store files in standard user directories, not system directories, especially folders used by the system for temporary storage.
In case you have cleaned files you'd like to recover then the best option would be to use an unerase product as quickly as possible after removing the files.

Supported Browsers

iBoostUp's Quick Clean supports cleaning the cache, cookies, history and other metadata of Microsoft Edge, Google Chrome, Brave, and the Mozilla Firefox web browsers.

What is Windows SRU?

The System Resource Usage Monitor is a component of Windows that tracks and records system resource usage — e.g CPU, network, and power consumption — by applications and services over time. This data helps Windows features like Battery Usage statistics in Task Manager and Diagnostic tools. SRU metadata can take up valuable disk space and is sometimes examined during forensic investigations or when troubleshooting performance issues.

iBoostUp's Quick Clean supports cleaning Windows System Resource Utilization Monitor metadata.

What is Windows USN?

The Windows Update Sequence Number Journals log changes to files, directories, and volumes — e.g. file creations, deletions, modifications, or renames.

iBoostUp's Quick Clean supports cleaning Windows Update Sequence Number journals on all locally attached NTFS volumes.

I think I've found a bug, what information should I send to help fix it?

To help us troubleshoot as quickly as possible, please send us:

• What you were doing when the error occurred
• Any relevant crash reports
• Any other applications you installed around the time the problem started
• Your Windows version
• iBoostUp version
  (if your version is out-of-date please update and confirm the issue still occurs)

Downloads Folder

To prevent accidental deletion, Quick prompts you for confirmation before allowing you to empty your downloads folder.
If you've emptied your downloads folder and would like to recover the files then simply download them again or see our advice regarding recovering deleted files.

General Feedback

We welcome general feedback and appreciate reviews from our users, when sending feedback to our support address (listed below) please include "windows feedback" in the subject line. Looking forward to hearing from you!

Uninstalling

Uninstalling is the same as for most Windows applications:
Open Windows Settings, click Apps → Installed Apps → Navigate to iBoostUp. Click uninstall.

How to cancel?

If you've upgraded to the paid version of iBoostUp, thank you!
In case you'd like to cancel you may click here at any time, or click 'manage subscription' in any Stripe generated email.